Effective Date: October 2023

Privacy Policy

At VYBENT Hotels, we are committed to protecting the privacy and security of our guests. This policy outlines how we handle your personal data when you use our website, mobile app, or stay at our properties.

1. Information We Collect

We collect information to provide better services to all our guests. This includes:

• Personal Identity: Name, gender, date of birth, and government-issued ID (during check-in).
• Contact Details: Email address, phone number, and physical address.
• Financial Data: Payment card details (encrypted) for booking guarantees.
• Stay Preferences: Room choices, dietary requirements, and special requests.

2. How We Use Your Data

Your information is used to ensure a seamless experience:

• To process and confirm your reservations.
• To personalize your stay experience based on your preferences.
• To send promotional offers and newsletters (only if you opt-in).
• To comply with legal and regulatory requirements.

3. Data Security

We implement industry-standard security protocols (SSL encryption) to protect your data. Access to your personal information is restricted to authorized employees who need it to perform their duties.

4. Cookies & Tracking

Our website uses "Cookies" to enhance user experience. These small files help us understand website traffic and remember your preferences for future visits. You can disable cookies through your browser settings, though some features may not function properly.

5. Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask for the deletion of your data, subject to legal obligations.